IT research company Gartner recently gazed into its crystal ball and predicted some business technology trends that will disrupt the market in the new decade and also provide unprecedented opportunities…
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Customer service and satisfaction lie at the heart of every business, whether you provide a product or a service, or work in a deskless environment. Underpinning the success of your…
According to a report by Deloitte, the global managed services market is expected to grow to almost £200 billion by 2020. The reason for this increase? Ever since the 2008…
If you don’t already know, managed services refers to outsourcing the management of your business IT to an external IT management partner. Companies providing this kind of IT support and…
A new generation of cloud computing before business IT infrastructure is here. Its name, you ask. Serverless computing. But don’t be fooled by the term ‘serverless’. Servers are still needed…
Serverless is a new world of software development and computing and one that is growing very fast. Serverless has many advantages including flexibility, scalability and high availability. Moreover, serverless apps…
Digital Growth The massive expansion of the digital world has literally meant the world for businesses. Digitalization has opened the door to countless opportunities and the ability to communicate instantly…
Part of this month’s cybersecurity initiative should be to get serious about your own personal data. At work and at play, you need to take better ownership of your data…
You can’t always rely on your IT provider, managed services provider or in-house IT support team to implement the best cybersecurity practices at the workplace. You are personally responsible for…
Forget phishing and ransomware for a minute. There are a handful of sneaky cybersecurity threats that you may not have thought of. These devious infiltrators are capable of doing as…
