We focus on working harder to deliver better IT faster
Since 2006, we’ve continually blended cutting-edge tools, with proven, ever-evolving IT consulting, support, management, and implementation capabilities – to simply deliver better IT faster. Our excellent client retention rate is testament to the service we deliver.
THE DISCONNECT
Before Zhero, Izak (CEO of Zhero) noticed a significant disconnect between organisations and the role and function of IT. They weren’t speaking the same language. Invariably, it became apparent that neither party was being listened to or heard.
Identifying this gap, Izak said to himself, “Surely, we should listen more and share what the world of IT has to offer to stop this vicious cycle of chaotic IT!”
This is where the dream of starting Zhero began – to make sure the voices in other departments are heard.
HUMBLE BEGINNINGS
In the early 2000s, Izak was employed as a Senior IT engineer at a leading IT support services provider in London.
In 2006, he was offered the opportunity to look after the IT infrastructure of a leading sports entertainment franchise in Haymarket, London.
After many sleepless nights, he finally resigns from his permanent position and takes the leap to start Zhero.
It wasn’t long after that he gained recognition, and through recommendations, his portfolio of clients grew exponentially. Today, Izak still holds value to the personal approach and make sure the voices in all departments are heard.
TODAY
Today Zhero’s stellar reputation for building, nurturing, and managing the key IT aspects of businesses has catapulted it to the top 3% of IT service providers nationwide.
Zhero is continuously working on groundbreaking cybersecurity research and development with Prof Raj, Zhero’s Head of R&D and the Director of the Institute for Cybersecurity at City, University of London.
The research and development, which aligns with the Zhero vision of eradicating IT chaos, aims to benefit UK businesses and the economy, focusing on improving the challenges of cybersecurity insurance today.
The main chaos crushers
Our team of IT professionals are known for delivering peerless service, unmatched expertise, and rock-solid IT solutions. You don’t work at Zhero unless you are ready to enthusiastically step into the client’s shoes and understand every level of their needs.
We all share the same passion for delivering world-class, white glove levels of service. Our impressive client retention rate is a strong testament to our quality, and it won’t take you long to see why we are a standard setting company in the IT industry.
Izak Oosthuizen is a London IT thought leader, entrepreneur, and cybersecurity expert. He is a member of the Entrepreneur's Organisation London and was nominated for the prestigious UKTech50 award in 2022.
Izak holds several IT qualifications – including various Microsoft, Checkpoint and VMware certifications. Combined with his 20-plus years of experience in IT, and management qualifications from the London School of Business & Finance and Cranfield School of Management, he appreciates that IT drives growth but also comes with associated security risks.
In 2006, Izak founded Zhero, a London-headquartered end-to-end business cybersecurity and IT support company for SMEs. Zhero is a Microsoft Gold partner providing tailored risk mitigation, cybersecurity, cloud, IT support, consultancy, and professional services to many industry sectors, some include medical, finance, legal, insurance, and architecture. Zhero has worked with a diverse range of brilliant minds and institutions such as WeWork, Giorgio Armani, Energy UK, Edmond De Rothschild, the Federation of Master Builders, City, University of London and Dimension Data.
In November 2023, Izak published his latest Amazon best-seller, You Don’t Need a £1 Million Cybersecurity Budget. The book, which focuses on how SMEs can affordably enhance their cybersecurity resilience and cyber hygiene, peaked at number one in the United Kingdom and the United States, making Izak an international best-selling author. Izak has also previously co-authored two best-selling IT books, ‘Adapt and Overcome’ and ‘Cybersecurity NOW’, also available on Amazon. These are essential reads for navigating the ever-changing worlds of cybersecurity, remote working, and the digitised workplace. His insights have also been featured in The Economist, UK Computer Weekly and other prominent publications.
In January 2024, Izak co-founded Cyber London along with Professor Raj Muttukrishnan, Simon Newman and others, and is also a co-director. Cyber London is recognised by the Department for Science, Innovation and Technology (DSIT) and the UK Cyber Cluster Collaboration (UKC3) as the official Cyber Cluster for London, an informal network of people/organisations who work/have an interest in cybersecurity. Cyber London will support London's cybersecurity ecosystem to become a world leader in technological innovation and sustainability.
Izak has made a name as a keynote speaker at events hosted by The Economist, N-Able, and London Market Forums (LMF). At the recent LMF 2023 Cyber Resilience Leaders’ Summit, he shared cyber-edge cybersecurity and risk mitigation strategies with contemporary pioneers such as Gary Brailsford-Hart, the Director of Information & CISO at City of London Police, and Simon Newman, the CEO of the Cyber Resilience Centre for London.
Natasha transitioned into the managed IT services sector in 2017, following an established career in the gas and finance industries. This move marked the beginning of a deep engagement with the rapidly evolving world of technology, where adaptability, resilience, and a strong focus on cybersecurity quickly became central to her professional approach.
With over seven years of experience in IT and more than 16 years in finance, Natasha brings a broad range of transferable skills to her role. Driven, ambitious, and deeply engaged in her work, Natasha finds lasting motivation in solving problems and supporting clients as they grow and evolve. Each day presents a new opportunity to refine processes, strengthen systems, and deliver smarter solutions, a challenge she continues to approach with enthusiasm and professionalism.
Natasha believes in consistency, strong technical foundations, and delivering high-quality service without unnecessary complexity or cost. She is a highly ethical professional, committed to excellence in customer service and continuous improvement. Known for her initiative and analytical mindset, she has a genuine passion for technology and for helping clients achieve sustainable success.
Professor Muttukrishnan Rajarajan, known to his colleagues and students as Prof Raj, is one of the brilliant minds and top achievers in cybersecurity in the UK. As Zhero’s Head of Research & Development, Raj is an indispensable member of our insanely knowledgeable team and ensures that cyber protection is at the forefront of everything we do. While Raj’s primary IT focus is research, he also believes in cybersecurity in action and emphasises the product as much as the process. As a pioneer of research in cybersecurity, Raj has been the Professor of Security Engineering at City, University of London since 2012 as well as being the Director of the Institute for Cybersecurity. The Prof’s wide-ranging knowledge and experience include privacy-preserving data management, IoT privacy, network intrusion detection, cloud security, and identity management using blockchain. He has graduated more than 30 PhD students in cybersecurity. Prof Raj is a member of several professional organisations: - National Crime Agency (e-crime Unit) - UK Cabinet Office’s initiative on Digital Government – Identity Assurance - Institute of Information Security Professionals (IISP) - Institute of Electrical and Electronics Engineers - Institution of Engineering and Technology Raj is an influential IT leader who has cyber hygiene and cybersecurity in his bones and blood. He is the go-to source for anybody wanting to know anything about cybersecurity, IoT privacy, network intrusion detection, and cloud security. The Prof lives by Albert Einstein’s words: “Everybody is a Genius. But if you judge a fish by its ability to climb a tree, it will live its whole life believing it is stupid.”
Head of Engineering at Zhero Cybersecurity, Zaheer leverages over two decades of expertise in IT and cybersecurity, specializing in infrastructure and software configuration, installation, and system optimization.
His role involves collaborating with cross-functional teams to deliver secure, scalable IT solutions that are strategically aligned with organizational objectives. A commitment to precision and adaptability ensures that our solutions remain compliant with evolving industry standards.
Zaheer's primary objective is to spearhead innovation in IT security while cultivating collaborative partnerships to safeguard and empower businesses within the dynamic digital environment.
Culture of excellence is reflected in our workforce
We have created a high-performing sustainable environment for our amazing team of IT experts. Everyone shares the same goal of delivering world-class service to our clients. Our staff retention rate is proof of a healthy, well-motivated work environment.
Crushing the cycle of disappointment when dealing with IT companies
Nothing energizes us more than hearing your challenges and expectations, and mapping the way towards your objective.
Delivering better IT faster and crushing IT chaos is what gets us out of bed every day. Speak with our experts about actioning it today.
