Zhero’s technology-as-a-service model is a comprehensive, flexible solution that bundles hardware, software and services together, making it easier for your workforce to work smarter.
When you need help you need it NOW. With our unique priority-based SLAs and zero-minute response time, we diminish downtime.
PIONEERING IT BLUEPRINT
To crush IT chaos and maintain order we follow clearly defined processes that have been trialled and tested for over 15 years.
HELP WITH THIRD-PARTIES
We remove the blame-shifting culture, and deal with your third-party suppliers on your behalf, giving you a simplified jargon-free experience.
PRIVATE BANK-GRADE EXPERIENCE
A pool of IT engineers dedicated to you. Plus, a technical specialist partnered with your account manager. This team will work with you to support your IT strategy, compliance, and future planning.
With our custom-developed ERP, we strike out the head-knowledge factor. All systems are set up and maintained on first-world principles and standards.
WE ARE NOT ROBOTS
Our AI-driven customer experience platform is managed by real humans. ‘Zhero Wait’ without losing the personal touch.
HOW WE DELIVER
Simplified IT delivery with a dedicated 24/7:
Service Desk (SD)
Network Operations Centre (NOC)
Operations Centre (SOC)
BESPOKE CLIENT PORTAL
Our bespoke client portal centrally delivers all the insights you require, including service analytics, assets, tickets, and executive reporting, and more.
Our team of high-performing IT professionals all share the same vision of delivering a world-class IT service. Our EVPs are perfectly aligned with excellent staff retention and seek to continuously educate, develop, and reward our employees for the remarkable contributions they make.
BEST OF BREED SUPPLIERS
We collaborate with world-class technology partners to give you the best IT solutions for your business and the needs of your customers.
“We love crushing
your IT chaos
Founder and Managing Director
and Bestselling Author
“Innovation is vital to the continuing success of any organisation”.