Adobe’s Creative Cloud was unavailable for 24 hours, leaving business users disrupted and without access to programs or cloud files.
Creative Cloud allows businesses to use Photoshop, Premiere Pro and other creative products from any computer connected to the internet, storing the projects in the cloud. The failure occurred during a database maintenance activity and took around 24 hours to restore service. Adobe has offered compensation to those affected, which will be considered on a case by case basis.
Adobe maintains that this was a software issue, and all personal data remains secure. The company sent out a tweet concerning the failure, saying ‘We know we let you down. We apologize and are working to ensure it doesn’t happen again.’
