BUSINESS IT SUPPORT AND SERVICES COMPANY

IT is a complicated and frustrating part of any business. We simplify this, so our clients can focus on what’s important to them. You have direct access to dedicated engineers, customers call us a trusted extension of their business, remaining at the forefront of best practices. One point of contact by liaising with third-party providers on your behalf, removing the blame shifting culture.

Easy to understand solutions
Mac and PC support
Compliance and security

Proactive and strategic account management
Unlimited support at fixed rates
Scalable solutions, SME to Enterprise

Managed IT

Support 10 to 500+ users
Direct- to- engineer model
24×7 Helpdesk
Onsite within the hour
Proactive monitoring & automation
Fixed cost pricing & SLA

Cyber Security

Intrusion prevention systems
Advance threat protection
Anti-virus & malware protection
Firewall & patch management
Email security & anti-spam
GDPR complaint data security

Disaster Recovery

Infrastructure designed resilience
Disaster recovery design & planning
Clustering & high availability solutions
Multi-site system solutions
Server replication
Standby & failover solutions

Procurement & Solutions

Hardware & software acquisition
Preferred partner status
Systems design
Expert engineering & consultancy
Compliant IT disposal & recycling
Returns & warranty management

Cloud Solutions

Hybrid public & private cloud
Security & protection
Data backup & archive
Email & archive
Skype business & VOIP
Azure, office 365 & amazon

Business Connectivity

Scalable enterprise internet
Secure private connectivity
Dark fibre & multi-protocol label switching
Carrier neutral connectivity
Data centre interconnects
Expert advice, consultancy & design

Office IT Relocation

Infrastructure and desk moves 5 to 100+
Dedicated project manager
Preparation, planning & management
Weekday or weekend schedules
Onsite & remote engineers
Testing , QC and live date support

Data Centre

Redundant power & cooling
Full cabinets, single racks & private suites
Low latency connectivity
Inner & outer London cabinets
24/7 Secure access
Tier 1 transit & interconnects

“To support Smart Energy GB’s rapid expansion and ongoing growth, Zhero have completed two office moves in the past 3 years. The fact that we have used them twice demonstrates our satisfaction with the service we received. The 2nd move involved relocating 25 users and associated infrastructure; the Zhero team worked over the weekend to enable our team to walk in on Monday morning and everything just worked. This is just as it should be, don’t expect or settle for anything less!”

Alistair Gibbons
Director of Finance and Operations at Smart Energy GB
“Zhero has been selected for rationalisation of a new business purchase by Dimension Data Europe into their Central Operations. Zhero’s expertise has proven to be very valuable to Dimension Data throughout the integration of the two networks – so much so that they asked Zhero to assist in a second project. Zhero are working in partnership with Dimension Data to ensure each task is carried out in the most efficient and professional manner. Our goal is to make sure disruption is kept to an absolute minimum so that business can continue as smoothly as possible for this world class organisation.”

Stuart Young
IT Director at IT Europe at Dimension Data
“Energy UK has received excellent IT support from Zhero for the past 5 years; we are very happy with the quality of service that we receive. Their engineers are fast to respond and take ownership of our IT and user requirements, whatever form they take. They have also assisted us with an office relocation and expertly moved all our IT using their specialists to design, manage and deliver the relocation of our IT equipment with impact to our business or users. Importantly they kept us informed every step of the way. I would highly recommend Zhero to any business.”

Whestly Dio
Office Manager at Energy UK
“Zhero is essentially our IT department and cover all areas of our technology and communication needs. Over the past 8 years they have provided a consistently stable, secure and evolving technology platform – enabling our team to focus 100% on running the business. We also have access to Zhero’s deep levels of IT expertise and advice – which is reassuring for our staff. To top it all, we are saving major costs compared to using an in-house IT department.”

Geoff Andrew
Managing Director at Oktra

Zhero is an established, international IT company offering business IT support to organisations of any size and in every sector of industry. Our managed IT services mean that customers have all-inclusive outsourced IT support with instant and direct access to qualified engineers. Zhero’s managed IT, underpinned by a direct-to-engineer model, guarantees 24×7 proactive management and monitoring of your IT infrastructure.

Zhero provides effective business IT solutions including disaster recovery planning, connectivity, data storage and backup, GDPR consultancy and much more. As an IT company with over a decade of experience in managed and outsourced IT, Zhero promises to meet all your business IT needs. Our current clients and partners include Dimension Data, Edmund de Rothschild, Smart Energy GB and Armani. For Zhero, every client is important irrespective of the size of your business IT operations or the scale of your technical requirements. Through consultancy and collaboration, we acquire a deep knowledge and understanding of your specific business requirements. In this way, we provide customised solutions to meet every business IT need. With Zhero as an outsourced IT partner, you have hands-on, on-the-spot expertise to provide sustainable IT solutions. Zhero’s managed IT means you have a comprehensive, fully-functional offsite IT department.


                
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