Hannah – Manufacturing Industry – London

"Pieter is always incredibly helpful and a great chat."

"Immediate and very helpful resolution of problem. Thank you very much."

"Awesome service! Quick and easy!"

"Pieter is always so helpful."

"Thank you Alan! You did an awesome job. My apologies for not being accessible in a good time."

"Issue resolved within 5 minutes of logging a ticket!"

"Viv was brilliant, really efficient and helpful. Thank you!"

"Fast response and problem fixed quickly and painlessly"

"Swift response. Much appreciated. Thanks as always"

Ryan Leech was amazing at handling my laptop issue with crashing on teams. He sort of found out the root cause and went all in with handling it even after hours. Thanks Ryan!

"Excellent service and very quick!"

"Pieter was lovely and very helpful!"

"Fast resolution!"

"Alan is a great guy. He is helpful and should get a raise. Maybe even be voted in for President."

"Very quick response and resolution."

"Pieter was very professional and a joy to talk with."

"Happy about the immediate action on fixing my concern."

"Excellent troubleshooting skills! Thank you!"

"Peter is an asset and always great."

Fast service and sorted the problem quickly!

All done very quickly thank you.

Great attention and follow-up from Kian.

Prompt and professional support.

Very quick, straight to the point. Enrico was a great help.

This has been the most satisfactory experience I have had since Zhero began handling the IT side of my company. Viv could not have been more efficient and the issue was resolved effortlessly. My faith in IT assistance has been fully restored. Please assign Viv to me on all future IT issues. Great job.

Excellent services! Premier league outfit!

Fantastic customer service from Leandro. Very quick and friendly!

"Pieter has never disappointed me in the way that he assists in any issues that I have had with my laptop. He has always been very patient, very diligent, polite and never rushes through the call. He is a great asset to Zhero. Thank you Pieter."

Thanks Luke! You were extremely helpful :)

Excellent service, thank you

Luke was very prompt in dealing with the request. Great I was able to resolve this on the weekend too. Thanks, Luke - good job.

Lee is superb and sort the issue very quick.

Enrico was super helpful and solved problem very quickly'

Luke was amazing, very patient and extremely helpful, thank you very much.

That was some turnaround! Bravo! Ryan

The Wireless system has been working seamlessly. Many thanks for your continued assistance. We appreciate you.

Brilliant work by Leandro Lee. Top rate.

So efficient with your services and you are a premier league outfit thank you.

Said it was urgent and the ticket was dealt with extremely quickly. Thank you.

Such a quick response very pleased indeed and problem was resolved thank you.

Pieter is a delight to speak with, always super helpful and so friendly, nothing is ever too much! 10/10.

Clear instructions and explained what was being done. Completely satisfied with the service.

Pieter Koens was very professional and communicated very well with me. I've just started my new role and he's helped me make it a lot easier.

Leandro was very helpful and clear with his instruction and guidance. Managed to resolve my problems in less than 5 minutes.

Enrico was excellent. Sorted out the password issue and syncing between my iPhone and Laptop. Zero fuss, problems solved. Thanks!

Luke was very patient with me, showing me how to set up folders and links on SharePoint. Thank you Luke for taking the time to help me.

Just Fab! as always

Stian was really helpful and provided fast service.

Thanks, Enrico for a quick and helpful resolution.

Pieter was a delight to deal with

What else can i say? Just fab! Keep up the good/hard work, Kian.

Enrico helped me with my VPN issue today and I wanted to give him a personal shout-out for his help with this issue. He was very patient and helpful as I work on a MAC. Thank you Enrico. :)

Luke was fantastic at resolving the issue with my computer.

Outstanding service and attention to detail. Nothing is too much trouble. The very best customer service standards. Proud to be a client.

Pieter is always very helpful - top marks!

If I could give a 6 I would

At the speed of the light as always..... Very much appreciated. Thanks, guys.

Thank you for the speedy resolution and assistance and also for your personable service.

If I could give a 6 out of 5 I would

Thanks, Pieter for saving the day. Much appreciated as ever.

What can i say???? just fab! Kian saved the day by nailing 3 set up within few hours. I cannot thank you guys enough. Your hard work is very much appreciated. Tomorrow is another day! Thanks Team!

Quick and efficient

Lee was very helpful and efficient!

Excellent service thank you!!!

Engineer was excellent and efficient.

Great service great company

Enrico was really helpful and patient as ever

Very committed and professional team. Much obliged.

Pieter has been fantastic.

Great support service from Enrico

Brilliant service as ever!

Another excellent piece of software support - and so polite and friendly...

Thanks Anthony for support on Bank Holiday - much appreciated.

Outstanding service in every respect. Cannot recommend highly enough

Very fast and effective service

Outstanding service. Nothing is too much trouble. Everything is do-able

"swift"

We truly appreciate the effort and time you dedicate to making sure we continue running. You're the best IT company we have worked with.

The staff at Zhero are very helpful and polite. We really appreciate the company and the staffs advice.

Quick response, friendly service, problem solved straight away

Fast and Furiously solved. Thank you.

Got stright to the issue and expertly gave me the solution!

Excellent service, always helpful, quick and friendly, especially Anthony! Thank you guys!

Very quick to get through to help desk and always given a professional service

Quick service. Very good

Clinton is a dream to work with. Cannot recommend service from him enough. So quick and efficient

very helpful and speedy resolution

Professional, totally competent and friendly - great service

Excellent service and support. Many thanks

Very fast and efficient service

brilliant support as always

Very fast and good assistance from Enrico

Very fast sorted the issue

Thank you for actioning my request so quickly and efficiently

Swift and responsible help Problem was sorted straight away 5 star

Prompt & professional response

Anthony was really helpful and as always a pleasure to speak to

Really quick responses to my issues Great customer care- friendly, listened well. Issue resolved!

Very friendly and pro active support. Thank you