On 19 September 2025, the Department of Science, Innovation & Technology released a new policy paper, “A UK cyber growth action plan – final report”, the output from an independent, rapid analysis to provide key insights on the interventions needed to further develop the UK’s cyber security sector.
A focus of the report is on the growth of the UK cyber security sector, whilst paying attention to resiliency and value for money. The aim is to grow a thriving cyber security sector that enables the UK to be the safest country online, whilst recognising a persistent challenge: that those who make purchasing decisions often do not see why they should be investing in cyber security.
Despite the rise in supply and demand for cyber, incidents are also more frequent. In 2024, the NCSC responded to 50% more nationally significant incidents compared to the previous year and reported a threefold increase in severe incidents.
As such, the report also fosters the growth of a broader cyber resilience capability, emphasising UK cyber culture and mindset, the need for focused cyber leadership, and tech ecosystems to attract talent, investment, and collaboration to drive innovation and growth in cybersecurity and technology sectors.
Zhero Founder and CEO, Izak Oosthuizen, was a research participant in this action plan that was developed by the University of Bristol in collaboration with Imperial College London.
In his contributions, Izak emphasised the importance of a cyber MOT, whereby businesses of every size should demonstrate that they have the appropriate real-time controls in place to be a trusted part of the supply chain and to remove 95% of cyber risk.
Here’s the full paper UK Cyber Growth Action Plan – Final Report
"Pieter is always incredibly helpful and a great chat."
"Immediate and very helpful resolution of problem. Thank you very much."
"Awesome service! Quick and easy!"
"Pieter is always so helpful."
"Thank you Alan! You did an awesome job. My apologies for not being accessible in a good time."
"Issue resolved within 5 minutes of logging a ticket!"
"Viv was brilliant, really efficient and helpful. Thank you!"
"Fast response and problem fixed quickly and painlessly"
"Swift response. Much appreciated. Thanks as always"
Ryan Leech was amazing at handling my laptop issue with crashing on teams. He sort of found out the root cause and went all in with handling it even after hours. Thanks Ryan!
"Excellent service and very quick!"
"Pieter was lovely and very helpful!"
"Fast resolution!"
"Alan is a great guy. He is helpful and should get a raise. Maybe even be voted in for President."
"Very quick response and resolution."
"Pieter was very professional and a joy to talk with."
"Happy about the immediate action on fixing my concern."
"Excellent troubleshooting skills! Thank you!"
"Peter is an asset and always great."
Fast service and sorted the problem quickly!
All done very quickly thank you.
Great attention and follow-up from Kian.
Prompt and professional support.
Very quick, straight to the point. Enrico was a great help.
This has been the most satisfactory experience I have had since Zhero began handling the IT side of my company. Viv could not have been more efficient and the issue was resolved effortlessly. My faith in IT assistance has been fully restored. Please assign Viv to me on all future IT issues. Great job.
Excellent services! Premier league outfit!
Fantastic customer service from Leandro. Very quick and friendly!
"Pieter has never disappointed me in the way that he assists in any issues that I have had with my laptop. He has always been very patient, very diligent, polite and never rushes through the call. He is a great asset to Zhero. Thank you Pieter."
Thanks Luke! You were extremely helpful :)
Excellent service, thank you
Luke was very prompt in dealing with the request. Great I was able to resolve this on the weekend too. Thanks, Luke - good job.
Lee is superb and sort the issue very quick.
Enrico was super helpful and solved problem very quickly'
Luke was amazing, very patient and extremely helpful, thank you very much.
That was some turnaround! Bravo! Ryan
The Wireless system has been working seamlessly. Many thanks for your continued assistance. We appreciate you.
Brilliant work by Leandro Lee. Top rate.
So efficient with your services and you are a premier league outfit thank you.
Said it was urgent and the ticket was dealt with extremely quickly. Thank you.
Such a quick response very pleased indeed and problem was resolved thank you.
Pieter is a delight to speak with, always super helpful and so friendly, nothing is ever too much! 10/10.
Clear instructions and explained what was being done. Completely satisfied with the service.
Pieter Koens was very professional and communicated very well with me. I've just started my new role and he's helped me make it a lot easier.
Leandro was very helpful and clear with his instruction and guidance. Managed to resolve my problems in less than 5 minutes.
Enrico was excellent. Sorted out the password issue and syncing between my iPhone and Laptop. Zero fuss, problems solved. Thanks!
Luke was very patient with me, showing me how to set up folders and links on SharePoint. Thank you Luke for taking the time to help me.
Just Fab! as always
Stian was really helpful and provided fast service.
Thanks, Enrico for a quick and helpful resolution.
Pieter was a delight to deal with
What else can i say? Just fab! Keep up the good/hard work, Kian.
Enrico helped me with my VPN issue today and I wanted to give him a personal shout-out for his help with this issue. He was very patient and helpful as I work on a MAC. Thank you Enrico. :)
Luke was fantastic at resolving the issue with my computer.
Outstanding service and attention to detail. Nothing is too much trouble. The very best customer service standards. Proud to be a client.
Pieter is always very helpful - top marks!
If I could give a 6 I would
At the speed of the light as always..... Very much appreciated. Thanks, guys.
Thank you for the speedy resolution and assistance and also for your personable service.
If I could give a 6 out of 5 I would
Thanks, Pieter for saving the day. Much appreciated as ever.
What can i say???? just fab! Kian saved the day by nailing 3 set up within few hours. I cannot thank you guys enough. Your hard work is very much appreciated. Tomorrow is another day! Thanks Team!
Quick and efficient
Lee was very helpful and efficient!
Excellent service thank you!!!
Engineer was excellent and efficient.
Great service great company
Enrico was really helpful and patient as ever
Very committed and professional team. Much obliged.
Pieter has been fantastic.
Great support service from Enrico
Brilliant service as ever!
Another excellent piece of software support - and so polite and friendly...
Thanks Anthony for support on Bank Holiday - much appreciated.
Outstanding service in every respect. Cannot recommend highly enough
Very fast and effective service
Outstanding service. Nothing is too much trouble. Everything is do-able
"swift"
We truly appreciate the effort and time you dedicate to making sure we continue running. You're the best IT company we have worked with.
The staff at Zhero are very helpful and polite. We really appreciate the company and the staffs advice.
Quick response, friendly service, problem solved straight away
Fast and Furiously solved. Thank you.
Got stright to the issue and expertly gave me the solution!
Excellent service, always helpful, quick and friendly, especially Anthony! Thank you guys!
Very quick to get through to help desk and always given a professional service
Quick service. Very good
Clinton is a dream to work with. Cannot recommend service from him enough. So quick and efficient
very helpful and speedy resolution
Professional, totally competent and friendly - great service
Excellent service and support. Many thanks
Very fast and efficient service
brilliant support as always
Very fast and good assistance from Enrico
Very fast sorted the issue
Thank you for actioning my request so quickly and efficiently
Swift and responsible help Problem was sorted straight away 5 star
Prompt & professional response
Anthony was really helpful and as always a pleasure to speak to
Really quick responses to my issues Great customer care- friendly, listened well. Issue resolved!
Very friendly and pro active support. Thank you
+44 0207 183 3975 (Office)
info@zhero.co.uk
162 Farringdon Road, London, EC1R 3AS
© 2026 Zhero. All Rights Reserved | Zhero Limited Terms and Conditions | Privacy Policy | Legal | +44 (0)20 7183 3975 | 162 Farringdon Road, London, EC1R 3AS | info@zhero.co.uk
