Winter Scott outsourced the design, management and support of all its IT systems to Zhero. The practice now benefits from a high performing, secure and available hybrid-cloud environment using the latest technologies that deliver improved operational efficiencies.
Winter Scott LLP is a London-based firm of maritime and commercial lawyers specialising in Charterparty disputes, maritime and admiralty law, insurance and commercial litigation.
Following an unsuccessful move into a public cloud facility, Winter Scott required a smooth, responsive, efficient running and better supported IT infrastructure that better enabled its staff members to successfully conduct international business.
Zhero created an entire IT network and high speed fibre communications infrastructure for Winter Scott – delivered as a hybrid private cloud service. The practice’s key data and applications, which includes; email, voice dictation and document management systems, are now fully managed and can be swiftly accessed and operated – without delay.
We Winter Scott now possesses a consistently stable, secure, and leading-edge technology environment that liberates its staff to focus on running the business. The practice has significantly improved operational performance and efficiencies – compared to running IT in-house.have delivered the IT services they needed so that they are free to get on with the job of representing thier members.
Winter Scott requires a smooth, responsive and efficient running IT infrastructure so its staff members can successfully conduct international business. Unfortunately this was not the case since the practice had migrated of all its IT hardware and software into a public cloud facility. This move resulted in an IT environment that was proving unfit for Winter Scott’s purposes and the promises of high performance made by the cloud supplier were not being delivered.
The practice was experiencing multiple IT problems that negatively impacted on operational performance. These included loss of emails, inoperable key applications and low overall speed of daily operations. There was an inability to cope with the variety and volume of international emails and the staff PCs were also frequently freezing.
The other major concern was that Winter Scott’s ‘local’ on-premise IT systems and networks were not being supported or monitored, which exposed them to potential security threats and compliance penalties. Supplier reactions were unresponsive and there was no structured disaster recovery provision in place to cater for outages.
Winter Scott recognised the need to urgently address its technology infrastructure problems, ensuring that it became more time-critical. A specialist IT provider was therefore sought – one with a strong, successful track record in building, managing and supporting IT systems.
Supplier selection was helped by the fact that Winter Scott had previously experienced the services of the IT services provider, – Zhero, and, from its past performance, it was deemed the best fit by the practice.
Zhero created an entire IT network and high speed fibre communications infrastructure for Winter Scott – delivered as a hybrid private cloud service. The practice’s key data and applications, which includes email, voice dictation and document management systems, , are now fully managed and can be swiftly accessed and operated – without delay.
To manage the new environment, Zhero use leading-edge tools to deliver an instant response, 24×7 IT helpdesk, direct-to-engineer support, a managed service and monitoring for Winter Scott workstations, servers and firewalls – which are leased by the practice as a service. This results in resource costs savings, improved IT performance and reliability. To improve IT accessibility for Winter Scott staff, Zhero enables full access to all key systems, using any device – over the internet and corporate networks.
Winter Scott appreciates that its data must always be secure and available. Zhero therefore provide a disaster recovery platform with failover facilities, via multiple-data centres, to protect the practice from the impact of an incident. This ensures that in the event of an outage, Winter Scott can continue business by accessing its rescue IT systems – from any location. Winter Scott’s is also protected with a cloud-based, data backup system, strong email & web security and encrypted communications – as well as an email archive – to ensure data is safely retained for compliance purposes.
Winter Scott now possesses a consistently stable, secure, and leading-edge technology environment that liberates its staff to focus on running the business. The practice has significantly improved operational performance and efficiencies – compared to running IT in-house. Zhero’s proactive approach to IT management and support means that the practice can rely on them to keep IT running – whatever challenges they face.
Elizabeth Baxendale, Head of Accounts, Winter Scott, said, “Zhero has become our IT department and ensures that all areas of our technology and communication infrastructure operate at optimum levels – and is backed by the reassurance that it’s being expertly managed. We also appreciate their high levels of service, IT expertise and advice. Ultimately, we know we have an IT environment that can properly support our future growth.”
DOWNLOAD YOUR FREE ZHERO IT SERVICES AND SOLUTIONS BROCHURE
“We love what IT can do for you. We enable IT to transform your business.” ~ Izak Oosthuizen – MD, Zhero IT Services
WHY YOU SHOULD USE ZHERO’S MANAGED IT
SERVICES AND SOLUTIONS
We love what IT can do for people. When IT is done properly your business will be more productive and much more scalable. IT done properly is a business multiplier that will make your operation so much more successful. Zhero is a trusted partner enabling IT to transform your business. Zhero helps transform your business and makes your IT simplified, smarter and always-on.
Zhero makes IT simple and hassle-free. Simplicity is best for business.
This is how Zhero’s managed IT solutions simplify your IT.
A SINGLE TOOL
Zhero simplifies your IT and provides 24/7
remote maintenance, monitoring
and management using a single
IT management tool.
Privacy & Cookies Policy
Necessary cookies are absolutely essential for the website to function properly. This category only includes cookies that ensures basic functionalities and security features of the website. These cookies do not store any personal information.
Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. It is mandatory to procure user consent prior to running these cookies on your website.