Who We Are

Our Purpose

IT is a complicated & frustrating part of any business, and we simplify this, so our clients can focus on what’s important to them.

Zhero is made up of passionate, friendly and experienced engineers dedicated to providing world class IT solutions and support. With offices in London and South Africa we deliver practical and affordable solutions to our global customers. At Zhero we provide our clients with one-off, immediate ‘spot solutions’ through to comprehensive full service IT for both small and medium sized businesses. Several of our clients has been with us for over 10 years, because we provide only what you need to meet your business objectives and put service quality above all other business metrics.

Our Mission

We are passionate about technology and strive to continually excel at what we do. Our constant aim is to provide you with the IT solutions and services that suit your business needs and budget.

Our Vision

Our vision is for Zhero to be recognised as consistently delivering what our clients need and not just what is fashionable or generates the highest margin. We are also mindful and passionate about creating a meaningful impact on society.

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Why Us

Zhero is made up of passionate, friendly and experienced engineers dedicated to providing world class IT solutions and support. With Offices in London Manchester and South Africa we deliver practical and affordable solutions to our customers globally.

We love what we do and we are good at it.

Client Retention 99%
Response Time 60Sec
Cost Saving 60%
Uptime 99%
Years of Combined Experience 100+
Responsibility for your IT 100%

Few More Facts

Service Desk Stats

99 % SLA

Service Level Agreement

300 Seconds

Average Time To Action

20 Minutes

Time To Fix

99 % Satisfaction

Customer Satisfaction

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Our Core Values

How We Do Things

  • Professional, proactive and customer focus.
  • World-class IT heroes.
  • Team Players.
  • The right, innovative solutions.
  • We never ever give up.

Our Ten Culture Codes

  1. We Love IT
  2. Our clients are top priority and are provided with excellence
  3. We operate with honesty, integrity and transparency
  4. We operate from a premise of determination and diligence
  5. Our team is supportive, respectful and professional
  6. Our team is attentive, detailed and innovative
  7. We speak the truth and face the facts
  8. We give ourselves autonomy to be the best and take responsibility for our own development
  9. Our team has zero tolerance for negativity, gossip, blame shifting and office politics
  10. We are proactive and never give up!

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Social Responsibility

We believe in building a better society and transforming lives through our corporate social responsibility initiatives. We donate to many causes and see our initiatives as a chance to invest in the future of the world around us. That is why we also focus on children and those who have not yet been given the chance to fulfil their potential.

We engage with the following organisations

A21 tackles the huge problem of human trafficking and slavery. They work in cities all over the world to spread awareness, provide safe houses for those affected and helping to prosecute those behind human trafficking. They provide legal counsel to every person in their care to ensure the best outcome in a court case. It is their aim to abolish injustice in the 21st Century.

Compassion UK helps give children in need a better life through sponsorship. They work in Asia, Africa and Central and South America, focusing on children up to young adulthood. It works with local churches to provide support, education and healthcare to those in extreme poverty to help improve lives.

The Green Light Medical Van patrols the streets of London to provide much needed healthcare to the thousands of homeless living on the streets. It is a unique initiative that actively helps many people. 73% of homeless people have a medical condition and 80% suffer from mental illness. In their work, Green Light have made sure that hundreds of people get the healthcare they need, and also distribute personal hygiene products to help prevent illnesses in the future.

House Regeneration is a drug rehabilitation center that has helped scores of people successfully overcome the hardships of addiction to alcohol and drugs. House Regeneration uses holistic therapy models that is based on ground breaking faith-based treatments to deal with psychological, emotional and spiritual issues. Their team of supportive and compassionate staff have over 60 years combined experience in dealing with addiction issues.

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BUSINESS IT SUPPORT

Request a call back from the Zhero team

020 7183 3975 info@zhero.co.uk