delivering IT better

TAKING IT TO THE NEXT LEVEL

YOUR ZHERO WAIT PROMISE

OUR PEOPLE PUT YOUR PEOPLE FIRST

Eight things our team lives by

Over the years we have developed eight things that are important to us. Every quarter we revisit this list to ensure we are still on track and living true to our core values.
  1. Never ever give up
  2. Understanding people’s needs
  3. World-class IT experts
  4. Excellence in Action
  5. Professional, proactive and customer-focused
  6. Team Zhero – our success
  7. Transforming things to be better – the perfect innovative solutions
  8. Honour, Integrity and Respect is our Blueprint for all Stakeholders

Setting a new benchmark in IT support and service delivery

We have developed a unique, people-first culture, that thrives on innovation and enthusiasm. Our amazing team of A-players are all aligned with the same core values, which is evident in our long service records and high staff retention rates.
You don’t work at Zhero unless you are ready to enthusiastically become a part of our family and live true to our purpose, vision and brand promises.
Two people looking at an ipad. Table, laptop, mug, mouse and book. The background is green and black.
Why do we exist?

Our Purpose

We give people the freedom to work on things that really matter by solving their complex IT problems.

We defend, protect and safeguard people from the dangers of smart technology.

We close the gap between the world of IT geeks (aka the world of pain), and what you really want. By doing this, we STOP the vicious cycle of bad IT.

WE LOVE WHAT IT CAN DO FOR PEOPLE!

Plant, couch, pillow, lamp, glass, office, green.
Where are we going?

Vision

Zhero will be a global market leader in the SME sector.

We will be part of your everyday vocabulary, "Let's Zhero it!"

ZHERO IS THE NEW BENCHMARK IN IT.

Open laptop on a table with a graph on the laptop screen. Zhero. Zhero Wait.
What makes us stand out?

Brand Promise

ZHERO WAIT - DIRECT-TO-ENGINEER
Speed stuns, we play an infinite game in a finite world. We have real humans vetting tickets.

ALWAYS ON
Your business never stops, it is always on, and so are we! With Zhero you can enjoy 24/7/365 unlimited Zhero Wait support.

SIMPLIFIED IT
IT is complicated. We focus on making it as simple and problem-free as possible. Simplicity is best for any business.

SMARTER IT
To keep your IT working at full speed, you need the best to work on your behalf. When it comes to IT, we are the experts.

TRUSTED IT
As a company, we are obsessed with trust, strive towards consistency and pride ourselves with transparency. Relationship building and getting things done is our promise!

TRANSFORMATION
We are people and solutions focused – developing solutions and outcomes that enable and empower busy people to get more from their IT so that they can focus on their business.

Your business is about people being empowered by IT – our business is to make sure this happens. We embrace automation, but value the human factor throughout.

Crushing the cycle of disappointment when dealing with IT companies

Nothing energizes us more than hearing your challenges and expectations, and mapping the way towards your objective.

Delivering better IT faster and crushing IT chaos is what gets us out of bed every day. Speak with our experts about actioning it today.

Contact Us