Zhero’s consultancy and projects services are the backbones of all your business IT needs.

ZHERO’S  IT CONSULTANCY AND PROJECTS SERVICES

Zhero manages the full cycle of any of your IT projects using our Zhero Plan. This is what the Zhero Plan offers you.

Success-focused Planning

The Zhero plan is a success-focused methodology that will transform your IT and your business.

Collaborative
Design

The Zhero Plan means that together we decide on your business IT goals, plan for success and implement the best IT solutions.

Clear and Concise Roadmap

Our business IT blueprint gives you a clear and concise road map of the stages of planning, implementation and follow-up.

Together we continuously measure the success of your Zhero Plan to ensure that your business goals are achieved. We offer all our customers proactive and strategic account management to navigate future business requirements.

We monitor, support and improve your Zhero Plan so that it is always fit for purpose.

WE LOVE WHAT IT CAN DO FOR PEOPLE.
WE LOVE THAT O
UR IT CONSULTANCY AND PROJECTS SERVICES TRANSFORM YOUR IT AND YOUR BUSINESS.

ZHERO’S IT PROJECTS SERVICES OFFERS YOU

DEDICATED PROJECT TEAM

PREPARATION, PLANNING AND MANAGEMENT

TESTING, QUALITY ASSURANCE AND LIVE DATE SUPPORT

DEDICATED PROJECT TEAM

Whatever the type or scale of your IT project, you are assigned a dedicated project manager to guide and support you every step of the way. Your project manager and project team members are always available for IT consultancy. They offer you immediate IT solutions thereby minimising your downtime and restricting any loss of productivity.

When you relocate your office IT, your Zhero project team organises and arranges for the secure transportation and delivery of hardware. The team also ensures that boxed hardware is appropriately stored for transit. Your project manager provides network availability and data access via the cloud using secured Wi-Fi.

Read more about our Office IT Relocation Solutions

GET A QUOTE NOW

PREPARATION, PLANNING AND MANAGEMENT

Whatever aspect of IT your project involves, Zhero has it covered: cloud migration, IT relocation, business continuity roverall managed IT, Zhero is always prepared. We plan and manage your project using the Zhero Plan.

The preparation stage of your project involves mutual consultation and an analysis of your IT needs and any risks involved. You and your team plan together with your Zhero project manager, deciding on any hardware and software you need, your business connectivity requirements, cyber security protection and everything else.

Your project manager manages your project strictly following your Zhero Plan. Also, a dedicated Zhero engineer is at your disposal 247 and you get instant access via the ‘Zhero Wait’ mobile app.

Read more about our Managed IT Solutions

GET A QUOTE NOW

TESTING, QUALITY ASSURANCE AND LIVE DATE SUPPORT

Zhero focuses on delivering quality services. We apply quality assurance to absolutely everything. Zhero tests and makes sure that your IT is working for your business as it should.

You also get 247 and 365 live support from a professionally qualified IT engineer and your Zhero project manager. Zhero’s unique ‘direct-to-engineer’ model means you don’t need to wait. An engineer will open a ticket the moment you call. If necessary, they are on-site within an hour.

Zhero is proud to offer this service which gives you peace of mind. If something goes wrong, you can directly speak to someone who finds an immediate solution.

Read more about our Managed IT Solutions

GET A QUOTE NOW

ZHERO’S IT PROJECT PLANNING FOCUSES ON 5 DISTINCT ASPECTS OF BUSINESS IT 

ADVICE, CONSULTANCY AND DESIGN

SYSTEMS MIGRATION, MERGERS AND ACQUISITIONS

OFFICE IT RELOCATION

RESILIENT INFRASTRUCTURE DESIGN

IT PROCUREMENT

ADVICE, CONSULTANCY AND DESIGN

Zhero has been in the IT business for 10 plus years.  We provide advice, consultancy and fully managed support to clients across a broad spectrum of sectors. We know IT and we love what IT can do for people.

Zhero provides expert advice and consultancy so that you get IT solutions that work for your business. No matter the size of your company, Zhero designs and implements IT systems that are meet all your business needs. Zhero is detail-focused and we continuously review your needs to ensure that your IT matches your levels of productivity.

Zhero does not subscribe to the break-fix model of IT design and management, Instead, you can consider Zhero as IT partner providing ongoing advice on how to get your IT to work for you.

Read more about our Managed IT Solutions

GET A QUOTE NOW

SYSTEMS MIGRATION, MERGERS AND ACQUISITIONS

Migrating your systems can potentially be stressful with months of planning and preparation. Using Zhero, you  don’t need to worry about a thing. We will advise on the best ways to update your IT infrastructure and migrate your systems safely and securely. You specific the timeframes and Zhero does the work. We also check the integrity of all our business information when the migration is complete.

Zhero has unprecedented experience in mergers and acquisitions. We ensure that all contracts with your vendors and suppliers are transferable. Zhero manages any transfers of software licensing, network merging and any domain name changes.

During a merger or acquisition, Zhero ensures that your new IT complies with any government and industry regulations. We manage all your IT infrastructure changes, provide practical advice and communicate with all parties to guarantee minimum disruption in what can be an unsettling time for your business.

Read more about our Managed IT Solutions

GET A QUOTE NOW

OFFICE IT RELOCATION

Zhero knows that your office IT relocation is only successful when it is well planned. We consult with your executive team and devise a comprehensive plan for your IT relocation that stipulates a reasonable timeframe, delegates responsibilities, strategize for keeping your network secure, and ensure that you stay online while relocating.

Zhero liaises with your Internet Service Provider (ISP) so that they schedule access at the new site before you move your IT. Zhero checks the existing cabling and outlets at the new premises so that all your IT hardware requirements are met. Zhero is also happy to work with your telephone or VoIP supplier to confirm that you get the service you need at your new location.

Zhero backs up all your data and applications before you move office. Data backups are encrypted so that they are protected should devices go missing. Our engineers test Wi-Fi at the new site so that you have stable connectivity and the broadband connection matches your IT infrastructure. All this and more are part of good project planning.

Read more about our Office IT Relocation Solutions

GET A QUOTE NOW

RESILIENT INFRASTRUCTURE DESIGN

Resilient infrastructure design is inherent to Zhero’s project planning. Zhero provides many services to keep your data safe and secure. Automated, regular and secured data backups are made with multi-site system storage solutions applied. Having your data backups stored in different locations means enhanced security and consistency of replication.

Zhero engineers always check each of your backups for possible file corruption. They also routinely test backup systems to confirm that they are working and that you can always access your backed-up data. Zhero provides server replication so that a normalised set of your data is always available at any point in time.

Zhero uses the latest intrusion prevention systems (IPS) and advanced threat protection (ATP) to fully protect and secure your data, devices and network. Robust firewalls are used in your network and effective patch management removes vulnerabilities from your systems.

Read more about our Cyber Security Solutions

GET A QUOTE NOW

IT PROCUREMENT

With Zhero’s IT procurement services and solutions, we will do the heavy lifting and customise the most beneficial IT strategy for your business growth. Zhero’s IT procurement solutions simplify the supply chain by outsourcing to our trusted partners, saving you time and money. With access to the latest business technologies, you get bespoke, secure and scalable IT systems.

Zhero’s IT procurement solutions include purchasing and leasing your hardware and software, warranties and returns. Zhero also arranges for in responsible disposal and recycling of any of your old technology. We manage everything so that you can focus on your business.

Zhero’s IT procurement doesn’t end with acquisitions. We provide you with IT infrastructure design and design and implement systems bespoke to your requirements.

Security lies at the heart of Zhero’s IT procurement. We make sure that your systems and data are protected and secure at all times using robust firewalls, real-time backups and testing, remote monitoring and management (RMM) software, and apply regular updates and patching.

With Zhero’s IT procurement solutions, you have everything you need all in one place. We know that your business is growing and plan for your growth during procurement, design and implementation. Knowing that your IT is fully scalable means that you grow and expand your business at your own pace.

Read more about our IT Procurement Solutions

GET A QUOTE NOW

WHY YOU SHOULD USE ZHERO’S IT CONSULTANCY AND PROJECTS SERVICES

We love what IT can do for people. When IT is done properly your business will be more productive and much more scalable. IT done properly is a business multiplier that will make your operation so much more successful. Zhero is a trusted partner enabling IT to transform your business. Zhero helps transform your business and makes your IT simplified, smarter and always-on.

SIMPLIFIED IT

Zhero makes IT simple and hassle-free. Simplicity is best for business. This is how Zhero’s managed IT solutions simplify your IT.

A SINGLE TOOL
SIMPLIFIES IT

Zhero simplifies your IT and provides 247
remote maintenance, monitoring
and management using a single
IT management tool.

UNLIMITED FIXED COSTS
SIMPLIFIES IT

Zhero’s contracts and SLAs
are flexible and scalable. You only
pay for what you need when
you need it.

SCALABLE IT IS
SIMPLIFIED IT

Zhero supports from 10 to
500+ users and we can scale
our IT services to match your
company growth.

SMARTER IT

To keep your IT working at full speed, you need the smartest guys to work on your behalf. When it comes to IT, we are the experts. This is how Zhero’s managed IT solutions make your IT smarter.

PROACTIVE PREVENTION
IS SMARTER IT

Zhero’s proactive monitoring and
automation solutions offer real-time
system checks and security to avoid
costly downtime. Any problems are
identified and fixed before you
even knew they existed.

READ MORE

AUTOMATED IT IS
SMARTER IT

Zhero’s smarter IT means 247 365
automated monitoring of your IT
infrastructure. Any threats are
immediately detected and remedied
using advanced cybersecurity
threat detection.

READ MORE

ON-DEMAND IT IS
SMARTER COMMUNICATION

You can quickly contact Zhero
over the phone or via email. But
smarter IT means immediately
accessing our dedicated team
via the ‘Zhero Wait’ portal
on Android or iOS

READ MORE

ALWAYS ON IT

Your business is always-on and so is Zhero. Zhero Wait means 247 support. This is how Zhero’s managed IT solutions makes your IT always-on.

247 SUPPORT MEANS
ALWAYS ON IT

Zhero’s always-on IT means you
get instant access to engineers
who resolve your issues and
maximize uptime.

DIRECT-TO-ENGINEER
MEANS ALWAYS ON IT

Always-on IT means that you
get direct access to an engineer
and receive personal support
whenever you need it.

ZHERO WAIT IS
ALWAYS ON IT

Our ‘Zhero Wait’ on-demand app
means you get immediate assistance
in person and tickets are resolved in
excellent time frames. What are
you waiting for?

TRUSTED IT

Zhero is obsessed with trust and consistency. Relationship-building is empowering. This is how Zhero’s managed IT solutions makes your IT trusted.

IT YOU CAN TRUST –
99.9% CLIENT RETENTION

Zhero is proud of its record
of 99.9% customer retention
spanning more than 10 years.

IT YOU CAN TRUST –
STRIVING FOR EXCELLENCE

Zhero’s trusted IT status is
demonstrated by over 100 outstanding
customer reviews on Trustpilot.
Customers love our consistency.

IT YOU CAN TRUST –
QUALITY ENGINEERS

All our guys are highly qualified,
knowledgeable and experienced.
They are passionate about IT and
love what IT can do for people.

OUR CLIENTS

OUR PARTNERS & ASSOCIATES