Zhero uses a multi-step disaster recovery cycle to create a resilient and foolproof business continuity plan just for you. Using our design, plan, implement and action cycle, you are guaranteed of minimal downtime and no data loss in the rare event of disaster striking.

ZHERO’S DISASTER RECOVERY SOLUTIONS

Zhero’s disaster recovery (DR) solutions mean that you are safeguarded against all adversities associated with downtime. We know that every minute that you are online matters for your business. Downtime means that you lose money and your guys are unproductive. In the long run, you lose customers and your brand reputation takes a blow. Zhero’s disaster recovery solutions mean that you never have to worry about downtime. Zhero implements measures so that you can continue working should disaster strike your business.

WE LOVE WHAT IT CAN DO FOR PEOPLE WE
LOVE THAT OUR DISASTER RECOVERY
SOLUTIONS TRANSFORM IT AND YOUR BUSINESS.

WE LOVE WHAT IT CAN DO FOR PEOPLE WE
LOVE THAT OUR DISASTER RECOVERY SOLUTIONS
TRANSFORM IT AND YOUR BUSINESS.

ZHERO’S DISASTER RECOVERY SOLUTIONS ARE
STRUCTURED AROUND 3 CORE SERVICES

DISASTER RECOVERY DESIGN
AND PLANNING

DISASTER RECOVERY
IMPLEMENTATION

DISASTER RECOVERY
ACTION

DISASTER RECOVERY DESIGN AND PLANNING

A qualified and certified Zhero engineer designs the best DR plan for you making your IT infrastructure resilient to downtime and ensuring that your systems are always-on. Your DR plan is based on complete risk assessments and a business impact analysis. Through consultation with Zhero, you have well-documented and comprehensive disaster recovery best practices as part of your overall business continuity strategy.

You don’t have any control over disasters. But Zhero guarantees that you have control over your network and experience minimal downtime in the event of an incident. Zhero advises on the most appropriate recovery time objective (RTO) and recovery point objective (RPO) for your disaster recovery strategies. This means any downtime is reduced to an absolute minimum.

GET A QUOTE NOW

DISASTER RECOVERY IMPLEMENTATION

Zhero implements several DR services to keep your data safe and secure. Your overall DR management includes automated, regular and secured data backups with multi-site system storage solutions applied. When your backups are stored in different locations, you have enhanced and consistency of replication.

Zhero engineers also check each backup for possible file corruption and routinely test backup systems to confirm that they are working, This way, you can seamlessly access your backed up data in the event of a disaster. Zhero also provides server replication so that a consistent and normalised set of your data is always available at any point in time.

Zhero implements failover solutions as part of our DR implementation. Failover, typically achieved using visualisation software, acts as a standby operational mode which significantly reduces the impact on your users should any system downtime occur.

GET A QUOTE NOW

DISASTER RECOVERY ACTION

Zhero’s willing engineers are available 247 365. Should you need to take disaster recovery action, you receive an instant response when you open a ticket or call the service desk. Your Zhero engineer will execute failover strategies and have your system up and running within minutes. Your engineer will also install replacement hardware in the event of failure. The good news is that you experience minimal downtime and your business data is intact and always accessible.

GET A QUOTE NOW

WHY YOU SHOULD USE ZHERO’S DISASTER RECOVERY SERVICES AND SOLUTIONS

We love what IT can do for people. When IT is done properly your business will be more productive and much more scalable. IT done properly is a business multiplier that will make your operation so much more successful. Zhero is a trusted partner enabling IT to transform your business. Zhero helps transform your business and makes your IT simplified, smarter and always-on.

SIMPLIFIED IT

Zhero makes IT simple and hassle-free. Simplicity is best for business. This is how Zhero’s managed IT solutions simplify your IT.

A SINGLE TOOL
SIMPLIFIES IT

Zhero simplifies your IT and provides 247
remote maintenance, monitoring
and management using a single
IT management tool.

UNLIMITED FIXED COSTS
SIMPLIFIES IT

Zhero’s contracts and SLAs
are flexible and scalable. You only
pay for what you need when
you need it.

SCALABLE IT IS
SIMPLIFIED IT

Zhero supports from 10 to
500+ users and we can scale
our IT services to match your
company growth.

SMARTER IT

To keep your IT working at full speed, you need the smartest guys to work on your behalf. When it comes to IT, we are the experts. This is how Zhero’s managed IT solutions make your IT smarter.

PROACTIVE PREVENTION
IS SMARTER IT

Zhero’s proactive monitoring and
automation solutions offer real-time
system checks and security to avoid
costly downtime. Any problems are
identified and fixed before you
even knew they existed.

READ MORE

AUTOMATED IT IS
SMARTER IT

Zhero’s smarter IT means 247 365
automated monitoring of your IT
infrastructure. Any threats are
immediately detected and remedied
using advanced cybersecurity
threat detection.

READ MORE

ON-DEMAND IT IS
SMARTER COMMUNICATION

You can quickly contact Zhero
over the phone or via email. But
smarter IT means immediately
accessing our dedicated team
via the ‘Zhero Wait’ portal
on Android or iOS

READ MORE

ALWAYS ON IT

Your business is always-on and so is Zhero. Zhero Wait means 247 support. This is how Zhero’s managed IT solutions makes your IT always-on.

247 SUPPORT MEANS
ALWAYS ON IT

Zhero’s always-on IT means you
get instant access to engineers
who resolve your issues and
maximize uptime.

DIRECT-TO-ENGINEER
MEANS ALWAYS ON IT

Always-on IT means that you
get direct access to an engineer
and receive personal support
whenever you need it.

ZHERO WAIT IS
ALWAYS ON IT

Our ‘Zhero Wait’ on-demand app
means you get immediate assistance
in person and tickets are resolved in
excellent time frames. What are
you waiting for?

TRUSTED IT

Zhero is obsessed with trust and consistency. Relationship-building is empowering. This is how Zhero’s managed IT solutions makes your IT trusted.

IT YOU CAN TRUST –
99.9% CLIENT RETENTION

Zhero is proud of its record
of 99.9% customer retention
spanning more than 10 years.

IT YOU CAN TRUST –
STRIVING FOR EXCELLENCE

Zhero’s trusted IT status is
demonstrated by over 100 outstanding
customer reviews on Trustpilot.
Customers love our consistency.

IT YOU CAN TRUST –
QUALITY ENGINEERS

All our guys are highly qualified,
knowledgeable and experienced.
They are passionate about IT and
love what IT can do for people.

OUR CLIENTS