Case Study : Oktra

Oktra outsourced the management of all its IT systems to Zhero, to reduce overall IT costs, benefit from the latest technologies, and further improve operational efficiencies whilst optimising customer service.

Oktra Ltd is a leading office fit out, office interior design, project management and office furniture supply specialist. Founded over 100 years ago, they have an outstanding delivery record.

Oktra’s first class designers, sustainability consultants and an expert delivery team provide services that include; office space planning and pre-move consultancy, interior design and cost control and refurbishment and relocation. All these staff activities are underpinned by a range of robust, secure and leading-edge technology and communication systems that are critical to the smooth running of Oktra’s business.

Challenge

Oktra outsourced the management of all its IT systems to Zhero, to reduce overall IT costs, benefit from the latest technologies, further improve operational efficiencies and optimise customer service.

Solution

Zhero use leading-edge tools to deliver 24×7 IT helpdesk, direct-to-engineer support, management and monitoring for Oktra user’s workstations, servers, firewalls and Wifi. This results in resource costs savings, improved IT performance and reliability

Result

A consistently stable, secure and evolving technology platform – enabling the team to focus 100% on running the business.

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