Reinsurance specialist ramps up its IT in shared office move

Zhero manages Arcus 1856’s transition into a serviced office and provides the extra security, IT management and high performance, required in this new Azure-based working environment. Arcus 1856 is a global provider of traditional and bespoke reinsurance solutions – and operates a highly diverse, but precisely balanced portfolio built upon a mature book of business. The company’s underwriting remit spans property reinsurance – and speciality lines, including; energy, cyber, space and aviation.

Challenge

When relocating to a co-working environment, Arcus 1856 was faced with several challenges with respect to its IT infrastructure and IT systems support. Slow response times and lack of managed updates, IT security and backups all posed a threat to data security and business continuity.

Solution

Zhero implemented a fully-secure, Azure-based IT infrastructure for Arcus 1856. In addition to 24/7 monitoring and support, Zhero provided a fully-managed security service including automated email and data backup.

Result

Arcus 1856 now has a stable and secure IT network that is optimised for a co-working space. The company benefits from current IT technologies that promote business operations and ensure business continuity with a reduction in IT expenditure.

  • Request a quote

  • This field is for validation purposes and should be left unchanged.

IT could spell disaster

Don’t chance IT Secure IT with Cyber Essentials

Secure it Now

WHY YOU SHOULD USE ZHERO’S MANAGED IT
SERVICES AND SOLUTIONS

We love what IT can do for people. When IT is done properly your business will be more productive and much more scalable. IT done properly is a business multiplier that will make your operation so much more successful. Zhero is a trusted partner enabling IT to transform your business. Zhero helps transform your business and makes your IT simplified, smarter and always-on.

SIMPLIFIED IT

Zhero makes IT simple and hassle-free. Simplicity is best for business.
This is how Zhero’s managed IT solutions simplify your IT.

A SINGLE TOOL
SIMPLIFIES IT

Zhero simplifies your IT and provides 24/7
remote maintenance, monitoring
and management using a single
IT management tool.

UNLIMITED FIXED COSTS
SIMPLIFIES IT

Zhero’s contracts and SLAs
are flexible and scalable. You only
pay for what you need when
you need it.

SCALABLE IT IS
SIMPLIFIED IT

Zhero supports from 10 to
500+ users and we can scale
our IT services to match your
company growth.

SMARTER IT

To keep your IT working at full speed, you need the smartest guys to work on your behalf. When it comes to IT, we are the experts. This is how Zhero’s managed IT solutions make your IT smarter.

PROACTIVE PREVENTION
IS SMARTER IT

Zhero’s proactive monitoring and
automation solutions offer real-time
system checks and security to avoid
costly downtime. Any problems are
identified and fixed before you
even know they exist.

READ MORE

AUTOMATED IT IS
SMARTER IT

Zhero’s smarter IT means 24/7, 365
automated monitoring of your IT
infrastructure. Any threats are
immediately detected and remedied
using advanced cybersecurity
threat detection.

READ MORE

ON-DEMAND IT IS
SMARTER COMMUNICATION

You can quickly contact Zhero
over the phone or via email. But
smarter IT means immediately
accessing our dedicated team
via the ‘Zhero Wait’ portal
on Android or iOS.

READ MORE

ALWAYS ON IT

Your business is always-on and so is Zhero. Zhero Wait means 24/7 support. This is how Zhero’s managed IT solutions makes your IT always-on.

247 SUPPORT MEANS
ALWAYS ON IT

Zhero’s always-on IT means you
get instant access to engineers
who resolve your issues and
maximize uptime.

DIRECT-TO-ENGINEER
MEANS ALWAYS ON IT

Always-on IT means that you
get direct access to an engineer
and receive personal support
whenever you need it.

ZHERO WAIT IS
ALWAYS ON IT

Our ‘Zhero Wait’ on-demand app
means you get immediate assistance
in person and tickets are resolved in
excellent time frames. What are
you waiting for?

TRUSTED IT

Zhero is obsessed with trust and consistency. Relationship-building is empowering. This is how Zhero’s managed IT solutions makes your IT trusted.

IT YOU CAN TRUST –
99.9% CLIENT RETENTION

Zhero is proud of its record
of 99.9% customer retention
spanning more than 10 years.

IT YOU CAN TRUST –
STRIVING FOR EXCELLENCE

Zhero’s trusted IT status is
demonstrated by over 100 outstanding
customer reviews on Trustpilot.
Customers love our consistency.

IT YOU CAN TRUST –
QUALITY ENGINEERS

All our guys are highly qualified,
knowledgeable and experienced.
They are passionate about IT and
love what IT can do for people.

OUR CLIENTS

OUR PARTNERS & ASSOCIATES