Managed It Services For Business
Zhero offers high quality and cost-effective managed IT services for all size of businesses. We offer management and security of all varieties of servers, workstations and mobile devices. We also implement and maintain network and storage solutions.
Please have a look at some of the features of our services and how you would benefit from using us.
Support 10 to 500+ users
Direct- to- engineer model
24×7 IT service desk / IT support desk
Onsite within the hour
Proactive monitoring & automation
Fixed cost pricing & SLA
HOW YOU BENEFIT
Scalable support to match company growth
Instant, personal support when you need it
Minimal system downtime
Immediate assistance in person
Real time system checks & security
No hidden costs
Size doesn’t matter
Zhero, IT company in London, provides clients in the private sector, government departments and non-profits with high quality and affordable managed IT services and IT support. Whether you are a start-up or a corporate enterprise with more than 500 employees, Zhero will always ensure that your network or IT infrastructure is secured and functioning at an optimal level.
Your outsourced IT department
Zhero does not subscribe to the break-fix model of IT management, which is ineffective and results in expensive and unproductive downtime. Instead, you can consider Zhero as your outsourced IT department, a partner and a remote extension of any existing IT support that you may already have.
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Remote management and monitoring
As a Managed Services Provider (MSP) for IT systems, Zhero applies 24×7 proactive management and monitoring to all your computers and servers using the latest technologies and software. Using Remote Monitoring and Management (RMM) software, we will actively monitor all your endpoints, preventing intrusion of your network and unauthorised access to your data.
Zhero also uses RMM tools to ensure that mobile or BYOD devices are locked down and do not pose a threat to the integrity of your IT infrastructure. Zhero’s state-of-the-art Network Operations Centre (NOC) guarantees that all your IT systems are working as they should by applying real-time checks, security and updates.
The MSP blueprint implemented by Zhero is customised to your specific IT needs. Zhero’s service desk is based on quality, experience and expertise. With over a decade in the business of IT managed services, Zhero only employs fully certified engineers who have at their fingertips the latest IT knowledge. We have a wealth of experience and knowledge to give you the best in IT consulting services, IT solutions and Business IT support.
Using this knowledge, engineers are directly available to you through our 24×7 Help Desk. Zhero’s unique ‘direct-to-engineer’ model means you don’t need to wait. An engineer will open a ticket the moment you call and, if necessary, be on site within an hour. Zhero is proud to offer this service which clients see as giving them peace of mind: if something goes wrong, you can directly speak to the person who will find an immediate solution and minimise downtime.
Scalability and cost
Zhero’s managed IT services are designed to suit any budget. Contracts and SLAs do not have any hidden costs and Zhero believes in building your IT systems on a foundation of trust, providing you with effective and practical solutions, without the worry of financial constraints.
Knowing that you have predictable IT support costs, you will be able to plan for future growth and expansion. When your business grows, Zhero can provide scalable support and action solutions to match your growth. Zhero’s scalability features mean that you only pay for what you need when you need it. There are many IT companies in London, but with Zhero you will never need to look for Business IT solutions again. IT support in London can be very expensive, but with some of our engineers operating remotely from our offices in Cape Town, we can make IT service management more affordable.
“Zhero is essentially our IT department and cover all areas of our technology and communication needs. Over the past 8 years they have provided a consistently stable, secure and evolving technology platform – enabling our team to focus 100% on running the business. We also have access to Zhero’s deep levels of IT expertise and advice – which is reassuring for our staff. To top it all, we are saving major costs compared to using an in-house IT department.”
BUSINESS IT SUPPORT
“Energy UK has received excellent IT support from Zhero for the past 5 years; we are very happy with the quality of service that we receive. Their engineers are fast to respond and take ownership of our IT and user requirements, whatever form they take. They have also assisted us with an office IT relocation and expertly moved all our IT using their specialists to design, manage and deliver the relocation of our IT equipment with impact to our business or users. Importantly they kept us informed every step of the way. I would highly recommend Zhero to any business”